Privacy Policy

1. Overview

Fodor Healthcare Services ("we," "us," or "our") operates this website and provides in-home care services in the Houston, Texas area. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us about our services.

By using our website or providing us with your personal information, you consent to the practices described in this policy. If you do not agree with the terms of this policy, please do not use our website or services.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, mailing address, email address, phone number
• Care Request Information: Details about the individual requiring care, care needs, preferred schedule, and health-related information voluntarily provided during service inquiries
• Communication Records: Records of correspondence, form submissions, and service inquiries
• Website Usage Data: IP address, browser type, pages visited, time spent on pages, and other analytics data collected automatically

We collect information directly from you when you fill out a contact or care request form, call us, email us, or otherwise communicate with us.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries and provide information about our services
• To assess and arrange care services for clients
• To communicate about appointments, care plans, and service updates
• To improve our website and the quality of our services
• To comply with legal and regulatory obligations
• To send newsletters or care-related updates (only where you have consented)

We will not use your information for purposes inconsistent with those described in this policy without your prior consent.

4. Health and Care Information

Any health-related information you share with us in connection with a care request is treated with the highest level of confidentiality. We use such information solely to evaluate and provide appropriate care services. This information is not sold, shared with marketers, or disclosed except as required to deliver services or comply with applicable law.

Fodor Healthcare Services is not a covered entity under HIPAA, as we provide non-medical home care. However, we voluntarily adhere to strong confidentiality standards for all health-related information shared with us.

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our website or conducting our business (e.g., email service providers), subject to confidentiality agreements
• Legal Compliance: When required by law, court order, or government authority
• Safety: When necessary to protect the rights, property, or safety of our clients, employees, or the public
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage analytics. Cookies are small data files stored on your device that help us understand how visitors use our site.

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of certain features of our website.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure data storage, limited staff access, and regular review of our security practices.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to certain exceptions
• Opt-Out: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us using the information in Section 11.

10. Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us and we will promptly delete such information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:

• Fodor Healthcare Services
• Houston, TX
• Email: Info@fodorhealthcareservices.net
• Phone: (346) 383-3635

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.